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Information Architecture Resources

Information Architecture

General

Information Architecture for the World Wide Web
by Louis Rosenfeld and Peter Morville

User and Task Analysis for Interface Design
by Joann T. Hackos, Janice C. Redish

Information Architects
by Richard Saul Wurman

Information Anxiety: What to Do When Information Doesn't Tell You What You Need to Know
by Richard Saul Wurman

WebMonkey IA Tutorial

"Why User Testing is Good"
Article written by Mike Kuniavsky

IA as a Career

"Becoming an Information Architect"
Article written by Sacha Cohen, originally published on Monster.com

Success Stories

CIO Magazine -- Bay Networks

NY Times: Good Web Site Design Can Lead to Healthy Sales (IBM redesign)

Less-Than-Success Stories

Boxed In: Exploring a Big-Box Store Online

Knowledge Management

Virtual Library on Knowledge Management

Performance Improvement

The International Society for Performance Improvement

An independent Webzine providing resources on Electronic Performance Support Systems (EPSS) and Performance Centered Design

Accessibility

Web Accessibility Initiative (WAI) Content Accessibility Guidelines

Techniques for an Accessible Web

Yuri Rubinsky Insight Foundation: WebABLE!

Microsoft Accessibility and Disabilities Site

Universal Web Design
by Crystal Waters

US Federal Accessibility Policy

Policies Relating to Web Accessibility

United States Access Board

E-commerce Design

WilsonWeb -- Designing a Business Web Site

"Branding and Usability," User Interface Engineering's Eye for Design, January/February 1999

Why People Shop on the Web
Jakob Neilsen's Alertbox for Feb 7, 1999

Trust or Bust: Communicating Trustworthiness in Web Design
Jakob Neilsen's Alertbox for March 7, 1999

Web Usability Illustrated: Breathing Easier with Your Usable E-Commerce Site
by Eric Schaffer and John Sorflaten; published in The Journal of Electronic Commerce

Navigation

"Designing Site Navigation,"
Dmitry Kirsanov. May 1997.

An e-Commerce study that provides user feedback about pulldown menus as navigational devices

"Web Page Design for Designers: Navigation."

Web Navigation: Designing the User Experience, by Jennifer Fleming

Yale C/AIM Style Guide

Web Style Guide : Basic Design Principles for Creating Web Sites
by Patrick J. Lynch, Sarah Horton
(paper version of Yale C/AIM Style Guide)

CIO.com Survey: Web Site Navigation
July 1999

Paper Prototyping

"Paper Prototypes: Still the Simplest," User Interface Engineering's UIETips, January 21, 1999

Usability

General Information

Usable Web

Jakob Nielsen's Useit.com

Designing Usable and Visually Appealing Web Sites

The Usability Methods Toolbox.
Practical how-to information about usability testing.

Books

Designing Web Usability: The Practice of Simplicity
by Jakob Nielsen

Web Site Usability, A Designer's Guide
by Jared M. Spool

Do-it-Yourself Usability Testing

Testing Whether Web Page Templates are Helpful (Greeked Layouts)
Jakob Neilsen's Alertbox for May 17, 1998

Heuristic Evaluation
by Jakob Neilsen

Columns and Publications

Alertbox
by Jakob Neilsen

Designing Web Usability
by Jakob Neilsen

UIETips (via email; archives available)

UI Update (via email; archives available)
current newsletter | past issues

Usability Professionals

User Interface Engineering
Boston, MA

Human Factors International
Fairfield, IA

UserWorks
Silver Spring, MD

Visual Design

The site of Lynda Weinman, web graphics guru and author of "Designing Web Graphics."

Designing Web Graphics 3
by Lynda Weinman

Designing Visual Interfaces: Communication Oriented Techniques,
by Kevin Mueller

The Design of Everyday Things
by Donald A. Norman

The Non-Designer's Design Book
by Robin Williams

Elements of User Interface Design
by Theo Mandel

Envisioning Information
by Edward R. Tufte

Writing for the Web

Jakob Nielsen's research on web writing

Style: Ten Lessons in Clarity and Grace
by Joseph M. Williams  

Dynamics in Document Design: Creating Text for Readers
by Karen A. Schriver

"Writing Well for the Web: Quick and Easy tips for Non-writers,"
Catherine Titta.

An Ezine for writers, editors, and others who create content for online media.

Wired Style: Principles of English Usage in the Digital Age

Plain Language Action Network (PLAN)
(part of the National Partnership for Reinventing Government)

Writing User Friendly Documents
PLAN's major guidance document

Web Sites for Builders

Great All-Around Sites

WebReview

Builder.com

ZDNet DevHead

Webmonkey

Tools

PowerMapper

HTML Validators

W3C

Bobby

Delorie HTML Purifier

Net Mechanic

Browser Emulators

Browserola
Win 95 only; requires purchase and download/

Delorie Lynx Viewer

 

Know of a resource for us to add to this Web site? Drop us a note or complete our online form.

Resource Categories
Information Architecture
Knowledge Management
Performance Improvement

Accessibility

E-commerce
Navigation
Paper Prototyping
Usability
Visual Design
Writing for the Web

Web Sites for Builders

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