WilsonWeb -- Designing
a Business Web Site
"Branding and Usability,"
User Interface Engineering's Eye for Design, January/February 1999
Why People Shop on the
Web
Jakob Neilsen's Alertbox for Feb 7, 1999
Trust or Bust: Communicating
Trustworthiness in Web Design
Jakob Neilsen's Alertbox for March 7, 1999
Web Usability Illustrated:
Breathing Easier with Your Usable E-Commerce Site
by Eric Schaffer and John Sorflaten; published in The Journal of Electronic
Commerce
