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Helping Users GAIN (Presented at Documentation and Training Conference '05)
www.plainlanguage.gov: Architecting a Success Story
(PPT - 3.11MB)
GAIN Job Aid (Adobe PDF)
GECKO Job Aid (Adobe PDF)
Planning Document (MS Word)
Persona Chart (MS Word)
Audience|Purpose Matrix (MS Excel)
Verb List (MS Word)
PROBE Questions for Context (MS Word)
Usability Principles Worksheet (MS Word)
About the Information Architecture for the World Wide Web Workbook
Honor System.
You can receive copies of Information Architecture Workbook
by downloading modules here.
If you print this manual, please send $20.00 to for each copy
(Info.Design 1725 Q St NW WDC 20009)
Contact Thom Haller
front matter |
intro | modules
1, 2,
3, 4,
5, 6,
7, 8 |
bibliography
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