We are an information architecture consultancy and think tank. We are user advocates. We are Info.Design.

What we do:

• Structure electronic and print documents.
• Teach classes in Information Architecture, Writing for the Web, Information Design, Visual Design of Information, Technical Writing and Creative Nonfiction Writing.
• Tell stories: We explain processes, help clients express corporate identity and share knowledge.
• Advocate clear writing. We follow principles of Plain English, we write understandable procedures and we write for the Web .

Why hire us:

• Learn how our philosophy can support your organization.
• Examine our process for building communication products.
• Explore how principles and research guide our work and provide reasons for our choices.
• Discover the breadth of experience we can bring to your organization.
• Benefit from working with our team of consultants, including Thom Haller.

Information architecture matters

Underneath clear writing and usable information design lies the science of information architecture -- an understanding of how to convey complex information as clearly as possible, electronically or in print.

As information architects, our purpose is to present information so that people can find it, use it and appreciate the experience. All documents in the workplace help people learn, use technology, make decisions, and get their jobs done. All documents are tools.

Doesn't it make sense that we should build tools so they work?

View sample teaching materials, tools and references to learn more

Download PDF summaryof sample professional IA position